Shipping policy

Shipping Policy

Thank you for choosing Potato Parcel UK for your unique gifting needs. We are committed to ensuring your potato parcel arrives promptly and in excellent condition. Please review our shipping policy below for full details.

Shipping Timeframe

  • Your potato parcel will typically arrive within 2–4 working days from the selected dispatch date.

  • For example, if your chosen dispatch date is 1 January, your parcel is expected to arrive between 3–5 January.

  • Weekend and bank holiday deliveries are not guaranteed. Orders placed during these times will be processed on the next working day.

  • Items shipped from our international warehouse have an estimated delivery timeframe of 8–12 working days from the selected dispatch date. These deliveries may take longer due to customs clearance and international transit and are not eligible for expedited shipping.

Order Processing

  • Orders are usually processed within 1–2 working days from the date of purchase.

  • Once processed, your order will be dispatched according to the selected shipping date.

Shipping Methods

  • We currently offer standard shipping on all Potato Parcel UK orders.

  • Orders are dispatched using trusted courier partners operating within the UK.

Delivery Dates

  • While we make every effort to ensure timely delivery, delivery times may vary depending on location, courier services, weather conditions, or other unforeseen factors.

  • Please ensure all delivery details are accurate to avoid delays or failed deliveries.

Order Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

  • You can track your parcel using the provided tracking number via our website or the courier’s tracking system.

Shipping Restrictions

  • At this time, Potato Parcel UK ships within the United Kingdom only.

Returns and Exchanges

  • Due to the perishable nature of our products, we do not accept returns or exchanges.

  • If you experience any issues with your order, please contact our customer support team, and we will be happy to assist you.

Changes to This Shipping Policy

  • We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will take effect immediately once published on our website.

If you have any questions or require further assistance, please do not hesitate to contact our customer support team.

Thank you for choosing Potato Parcel UK!